Privacy Policy
Last Updated: October 17, 2025
Introduction
Welcome to Faxify, a mobile faxing service by Const Agility, LLC (“we,” “us,” or “our”). We respect your privacy and aim to handle your information responsibly. This Privacy Policy explains how we collect, use, store, and share information when you use our app, website, and related services (collectively, the “Service”) in the United States and Canada.
By using the Service, you agree to this Privacy Policy. If you do not agree, please do not use Faxify.
Information We Collect
- Personal Information: Such as your name, email address, phone number, fax number, and details contained in fax documents you send or receive.
- Usage Data: App interactions, support communications, preferences, and settings that help us operate and improve the Service.
- Technical Data: Device identifiers, IP address, approximate (city-level) location, and browser/device details.
How We Collect It
- When you create an account via Apple Sign-In, Google Sign-In, or email one-time password (OTP).
- When you send/receive faxes, subscribe, contact support, or use our features.
- Through cookies or similar technologies that help us understand usage and improve performance.
How We Use Information
- To provide, maintain, and improve the Service (including support and troubleshooting).
- To communicate about your account, updates, or offers (you may opt out of marketing emails).
- To protect the Service, prevent fraud or misuse, and enforce our terms.
- To comply with applicable laws and respond to lawful requests.
Information Sharing
We do not sell your personal information. We may share information only in these cases:
- With your direction or consent, or to complete services you request (e.g., fax transmission).
- With service providers that support hosting, analytics, customer support, subscription and payment processing—subject to confidentiality obligations and restricted use.
- As required by law or to protect rights, safety, or property.
Security & Secure Transmission
We use industry-standard safeguards, including encryption in transit (secure transmission), access controls, and other measures designed to protect your information. No method of transmission or storage is entirely secure, and we cannot guarantee absolute security, but we take reasonable steps to help keep your data safe.
Online Fax Privacy & Data Retention
- Free Accounts & Expired Subscriptions: Fax documents and related transmission metadata are automatically deleted 30 days after your last activity or subscription expiry. Deleted data cannot be recovered.
- Paid Accounts: While a paid subscription remains active, we retain your fax documents and related metadata. If you cancel, the 30-day deletion rule applies after cancellation.
- Basic Account Records: We may retain limited account information (e.g., name, email, billing logs) for legal, tax, security, and audit purposes.
Your Choices
- Delete individual faxes or drafts from within the app.
- Request account and data deletion or export by emailing hello@constagility.com. We aim to respond within 30 days.
- Opt out of marketing emails by using the unsubscribe link in those messages.
Scope (USA & Canada Only)
Faxify is intended for use in the United States and Canada only. We do not intentionally offer or market our Service in other countries and are not responsible for compliance with laws outside these regions.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. Your continued use of the Service after changes become effective means you accept the updated policy.
Contact Us
Email: hello@constagility.com
Address:
Const Agility, LLC
10601 Clarence Dr, Ste 250
Frisco, Texas 75033, USA
Non‑Liability Disclaimer
The Service is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, and we are not liable for any indirect, incidental, special, consequential, or exemplary damages, or any loss of data or profits arising from or related to your use of the Service. Nothing in this policy limits rights that cannot be limited under applicable law.